Contact Us & Support Center

Get in Touch

At AIPromptHub, we believe that a great platform is built on great relationships — and that starts with listening to you. Whether you have a question about how our prompts work, a suggestion for a new category or AI tool we should cover, a technical issue you need help resolving, or simply want to share your latest creation made with one of our prompts, we genuinely want to hear from you.

Your feedback is the driving force behind every improvement we make. Every feature update, every new prompt collection, and every quality-of-life enhancement on aiprompthub.tech has been shaped, in part, by the voices of our community. We take every message seriously and strive to provide thoughtful, helpful responses to each and every inquiry we receive.

We are committed to maintaining an open, transparent, and supportive relationship with our users. No question is too small, no piece of feedback is unimportant, and no suggestion goes unread. AI image generation is a rapidly evolving field, and navigating it can sometimes feel overwhelming — that's exactly why we're here to help.

How to Reach Us

The fastest and most reliable way to get in touch with the AIPromptHub team is through email. We have structured our support channels to ensure your inquiry reaches the right person and receives a timely, informed response.

General Support & Inquiries

For all general questions, feedback, feature requests, bug reports, and account-related inquiries, please email us at:

Email: support@aiprompthub.tech

When contacting us, please include as much relevant detail as possible to help us assist you efficiently. This may include:

• Your username or account email — so we can locate your account if the inquiry is account-related.
• The specific prompt or page URL — if your question relates to a particular prompt or piece of content.
• The AI tool and version you are using — e.g., Midjourney v6.1, Nano Banana, Gemini 2.0, DALL·E 3, etc.
• Screenshots or examples — if you are experiencing a technical issue or an unexpected AI output.
• A clear description of your question or issue — the more context you provide, the faster we can help.

Response Times

We aim to respond to all inquiries within 24 to 48 business hours. During periods of high volume — such as after a major AI platform update or a new feature launch — response times may be slightly longer. Rest assured that every email is read and will receive a reply.

Business Hours

Our support team operates during the following hours:

• Monday – Friday: 9:00 AM – 6:00 PM (UTC)
• Saturday – Sunday: Limited support; emails received on weekends will be addressed on the following business day.
• Public Holidays: Support may be limited or unavailable on major international holidays. Any delays will be communicated where possible.

For urgent matters, please include "URGENT" in your email subject line and we will prioritise your inquiry accordingly.

Partnerships & Collaborations

AIPromptHub is always open to meaningful partnerships and collaborations that benefit our community. If you represent an AI tool, brand, creative agency, educational institution, or content creator and would like to explore working together, we'd love to hear from you.

We are particularly interested in collaborations in the following areas:

• AI Tool Integrations & Features — If you are building or operating an AI image generation platform and would like to be featured on AIPromptHub with dedicated prompt libraries, tutorials, or reviews.
• Content Collaborations — Joint articles, video tutorials, prompt challenges, and educational content with AI artists, prompt engineers, and digital creators.
• Brand Sponsorships — Sponsored content, featured placements, and promotional partnerships that align with our audience of creators and AI enthusiasts.
• Educational Partnerships — Collaborations with schools, universities, bootcamps, and online educators to bring AI prompt engineering into curricula and learning programs.
• Community Events — Joint prompt competitions, live demos, workshops, and webinars that engage and grow the AI creative community.

For partnership inquiries, please email us at support@aiprompthub.tech with the subject line "Partnership Inquiry". Please include a brief overview of your organisation, the nature of the proposed collaboration, and how it would benefit the AIPromptHub community.

DMCA & Copyright Inquiries

AIPromptHub respects the intellectual property rights of others and takes copyright matters very seriously. If you believe that any content on our Site — including prompts, images, text, or any other material — infringes upon your copyrights or the copyrights of someone you represent, you may submit a formal takedown request in accordance with the Digital Millennium Copyright Act (DMCA).

How to File a DMCA Takedown Request

To submit a valid DMCA notice, please send an email to support@aiprompthub.tech with the subject line "DMCA Takedown Request" and include the following information:

1. Identification of the copyrighted work — A clear description of the copyrighted work you claim has been infringed, or a link to the original work.
2. Location of the infringing material — The specific URL(s) on AIPromptHub where the allegedly infringing material is located.
3. Your contact information — Your full legal name, mailing address, telephone number, and email address.
4. Good-faith statement — A statement that you have a good-faith belief that the use of the material in the manner complained of is not authorised by the copyright owner, its agent, or the law.
5. Accuracy statement — A statement, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or are authorised to act on the owner's behalf.
6. Signature — A physical or electronic signature of the copyright owner or a person authorised to act on their behalf.

Upon receipt of a valid DMCA notice, we will promptly investigate the claim and take appropriate action, which may include removing or disabling access to the allegedly infringing material. We will also notify the affected user, who may submit a counter-notification if they believe the material was removed in error.

Important Note on AI-Generated Content

Please be aware that AIPromptHub provides text-based prompts only. We do not host or generate the actual AI-produced images. If your copyright concern relates to an image generated by a third-party AI tool (such as Midjourney, DALL·E, or Stable Diffusion), you may also need to contact the respective AI platform directly, as the image generation occurs entirely on their servers and is governed by their terms of service. For more information, please review our Disclaimer.

Frequently Asked Questions (FAQ)

Below you will find detailed answers to the most common questions we receive from our community. If your question is not addressed here, please don't hesitate to contact us directly.

How do I use the prompts on AIPromptHub?

Using our prompts is simple and straightforward. Here is a step-by-step guide:

1. Browse or search — Explore our Gallery or use category filters to find prompts that match your creative vision.
2. Copy the prompt text — Each prompt page displays the full prompt text along with recommended settings and parameters. Click the copy button or manually select and copy the text.
3. Paste into your AI tool — Open your preferred AI image generation platform (Midjourney, Nano Banana, Gemini, DALL·E, Stable Diffusion, etc.) and paste the prompt into the text input field.
4. Adjust parameters (optional) — Depending on the AI tool, you may want to adjust settings such as aspect ratio, style intensity, chaos value, seed number, model version, or negative prompts to fine-tune the output.
5. Generate and iterate — Run the prompt and review the results. AI generation often benefits from iteration — feel free to modify, combine, or extend the prompt to achieve your desired result.

We also publish video tutorials and guides that walk you through the process step-by-step. Visit our Videos section for more in-depth walkthroughs.

Why does my generated image look different from your example?

This is one of the most frequently asked questions, and the answer lies in the fundamental nature of how AI image generation works. AI models are non-deterministic, which means they introduce a degree of randomness into every generation. Even if you use the exact same prompt text, there are several factors that can cause your output to differ from our examples:

• Seed value — Each generation uses a random seed number. Unless you use the exact same seed (and the platform supports it), the output will vary.
• Model version — AI platforms update their models frequently. Midjourney v5 produces vastly different results from v6, and the same applies to other tools. Our examples are generated at a specific point in time and may not reflect the current model version.
• Platform updates — Ongoing changes to algorithms, safety filters, default parameters, and post-processing pipelines can all affect the output.
• Account and subscription tier — Some platforms offer different quality settings, resolutions, or generation speeds depending on your subscription level.
• Parameter differences — Settings like aspect ratio, stylisation, quality, chaos, and guidance scale all influence the final image.

Our prompts are designed as creative starting points. We encourage you to experiment with the prompt text, adjust parameters, and iterate to achieve results that match your unique vision. The beauty of AI art is in its variability — embrace it and make the output your own.

Can I use these prompts for commercial projects?

The prompts themselves — the text descriptions published on AIPromptHub — are provided for your personal and creative use. However, the commercial usage rights of the images generated using those prompts depend entirely on the terms of service of the AI platform you use to generate the images. We do not control or license the outputs of third-party AI tools.

Here is what you should know:

• Midjourney — Commercial use is generally permitted for paid subscribers, but specific licensing terms vary by plan tier. Review Midjourney's Terms of Service for details.
• DALL·E (OpenAI) — OpenAI grants users the right to use, sell, and merchandise generated images, subject to their Content Policy and Terms.
• Stable Diffusion — Open-source models generally allow commercial use, but terms may differ depending on the specific model and fine-tune used.
• Other platforms — Always review the specific terms and licensing agreements of the AI tool you are using before commercialising generated content.

We strongly recommend consulting with a legal professional before using any AI-generated images for commercial purposes, especially for high-stakes applications such as advertising, product packaging, or resale.

Do I need a paid Midjourney, Gemini, or AI tool account?

It depends on the platform. Most AI image generation tools require some form of subscription or credit balance to generate images. Here is a general overview:

• Midjourney — Midjourney requires a paid subscription to generate images. Free trials may be available periodically but are not guaranteed. A Basic plan is sufficient to use our prompts.
• Google Gemini — Google Gemini's image generation capabilities may be available through various Google products and plans. Availability and pricing vary by region and product tier.
• Nano Banana — Check the Nano Banana platform for current pricing and free-tier availability.
• DALL·E (OpenAI) — DALL·E is accessible through ChatGPT Plus or the OpenAI API, both of which require payment.
• Stable Diffusion — Open-source and can be run locally for free if you have compatible hardware. Cloud-hosted versions may require payment.
• Leonardo AI, Adobe Firefly, etc. — Most offer limited free tiers with premium features available through paid plans.

AIPromptHub itself is free to use. We do not charge for browsing, copying, or using our prompts. The only costs involved are those charged by the third-party AI platform you choose to generate images with.

How often do you upload new prompts?

We are committed to keeping AIPromptHub fresh, relevant, and up to date. Our editorial team regularly researches, crafts, tests, and publishes new prompts across a wide range of styles, categories, and AI platforms. Here is what you can expect:

• Regular updates — New prompts are added on a consistent basis, typically multiple times per week.
• Trending styles & themes — We monitor trends in the AI art community and publish prompts that reflect current popular aesthetics, techniques, and creative directions.
• Platform-specific updates — When a major AI tool releases a new model version or feature (e.g., Midjourney v7, new Gemini capabilities), we create and publish prompts optimised for those updates.
• Community requests — We actively incorporate suggestions from our users. If you have a specific prompt idea, style, or category you'd like to see, let us know via email and we'll do our best to add it.

Bookmark our homepage or check back regularly to discover the latest prompts and collections.

Can I save my favourite prompts?

Yes! AIPromptHub offers a Save / Favourites feature for registered users. Simply sign in to your account using Google or another supported authentication method, and you can save any prompt to your personal Saved Prompts collection. This allows you to quickly access your favourite prompts at any time without having to search for them again.

Do your prompts work with all AI image generators?

Our prompts are crafted with broad compatibility in mind, but it is important to understand that different AI platforms interpret prompts differently. A prompt optimised for Midjourney may produce a different style or composition when used in DALL·E or Stable Diffusion. Here are some tips:

• Check the prompt tags — Each prompt on AIPromptHub is tagged with the AI tool(s) it was tested with. For best results, use the prompt with the indicated platform.
• Adapt as needed — If you are using a different platform, you may need to adjust syntax, remove platform-specific parameters (like Midjourney's "--ar" or "--v" flags), or rephrase certain elements to better suit the tool you are using.
• Experiment freely — Cross-platform experimentation often leads to unique and unexpected results. Don't hesitate to try our prompts on different platforms.

Is AIPromptHub free to use?

Yes, AIPromptHub is completely free to use. You can browse our entire prompt library, copy prompts, view examples, and watch video tutorials without paying anything. We sustain our platform through non-intrusive advertising (such as Google AdSense) and occasional affiliate partnerships — this allows us to keep our content accessible to everyone while continuing to invest in quality and growth. Creating a free account unlocks additional features such as saving your favourite prompts.

How do I report an issue or broken prompt?

If you encounter a prompt that appears to be broken, produces consistently poor results, contains errors, or seems outdated due to a platform update, please let us know. Send an email to support@aiprompthub.tech with the following details:

• The URL of the prompt page in question.
• The AI tool and version you used.
• A description of the issue or unexpected behaviour.
• Screenshots of the output (if applicable).

Our team will investigate and update the prompt accordingly. Community-reported issues are one of the most valuable ways we maintain the quality of our prompt library.

Can I submit my own prompts to AIPromptHub?

We are building towards an open submission system where community members can contribute their own tested prompts. In the meantime, if you have a prompt you're proud of and would like to see it featured on AIPromptHub, please email it to us at support@aiprompthub.tech with the subject line "Prompt Submission". Include the full prompt text, the AI tool used, example outputs, and any relevant parameters. If selected, you will be credited on the prompt page.

Our Support Philosophy

At AIPromptHub, we believe that exceptional support is not just a service — it is a core part of our identity. The AI creative space moves fast, and we understand that users need reliable, knowledgeable, and empathetic support to make the most of these powerful tools.

Our support philosophy is built on three principles:

• Accessibility — Support should be easy to reach and free from bureaucratic friction.
• Expertise — Every response should be informed, accurate, and genuinely helpful.
• Respect — Every user, regardless of their experience level, deserves courteous and patient assistance.

We continuously improve our support processes based on user feedback. If you have suggestions for how we can serve you better, we are always listening.

Related Pages

For more information about how we operate, protect your data, and the terms governing your use of our platform, please review the following pages:

• About Us — Learn about our mission, team, and what drives AIPromptHub.
• Privacy Policy — Understand how we collect, use, and protect your personal data.
• Terms & Conditions — Review the legal terms governing your use of the Site.
• Disclaimer — Important disclaimers regarding AI outputs, liability, and more.